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Herzog companies was founded in 1969 by William E. Herzog as a heavy/highway construction contractor in the Midwest. Herzog now specializes in Railroad Construction, Transit Operation and Maintenance Services, Civil Construction and Railroad Services nationwide. Our team consists of people who are innovators at heart, continuously exploring new ways to improve our products, services, and, ultimately, the industry. By always challenging ourselves - and each other - to push for more, we keep Herzog at the forefront of the rail industry.


Herzog Transit Services, Inc. is currently seeking a Chief Dispatcher in Austin, TX.


Duties and Responsibilities:

  • Reports directly to the Manager of Dispatcher Services (MDS)
  • Direct supervision of Train Dispatchers in the Train Control Center (TCC)
  • Provide supervision and oversight to all employees and contractors on the Capital Metro Railroad.
  • Train and ensure all Train Dispatchers are fully qualified in their duties and that they perform in a safe and effective manner adhering to all company policies and safety rules (Ops Testing)
  • Provide performance reviews & discuss deficiencies and improvement plans
  • Develop and maintain a strong working relationship with internal and external customers.
  • Maintain on-time performance (OTP), & internal and external reporting requirements.
  • Perform job briefings with Maintenance/Way & Signal as needed
  • Define, document, problem solve and manage processes and procedures to protect both revenue commuter service, freight service, excursion service and construction/maintenance activities and performance goals
  • Provide manpower planning for train dispatchers & cover train dispatcher shifts according to manpower levels
  • Other duties as assigned.



  • High School diploma or GED required, Bachelor’s degree or equivalent experience preferred.
  • Must have experience as a Chief Dispatcher or Train Dispatcher.
  • Commuter Rail experience and knowledge of railroad operations, dispatching and transportation operations and experience integrating construction/maintenance activities with revenue service.
  • Knowledge of GCOR, FRA regulations, and must be able to qualify on territory within 3 months.
  • Demonstrate experience and ability to communicate clearly both verbally and in writing, with both internal and external organizations.


Pre-Employment Requirements:

  • Subject to pre-employment background check and motor vehicle report review.
  • Subject to pre-employment physical, medical evaluation, and drug screen due to the safety sensitive nature of this position.
  • Successfully complete and maintain any required safety certification and testing on an annual basis.



  • Herzog is nationally recognized for its excellent corporate safety record which results from all employees at all levels, in all positions adhering to established policies and procedures. Reporting any and all safety violations to your immediate supervisor is a prerequisite for continued employment. Safety diligence by all results in a safe work environment for all. 



  • Herzog offers a robust benefits package including medical and dental coverage. The plans are specific to projects and locations.


If you are interested in applying for this position click the Apply button below.


It is the policy of Herzog Transit Services, Inc. to provide equal opportunity in employment for all qualified individuals regardless of race, color, religion, ethnicity, national origin, ancestry, disability, medical condition, age, citizenship, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, genetic information, military status, veteran status, and any other characteristic protected by law.